Privacy Policy

TPLEX is dedicated to offering a spectrum of services to small to mid-sized firms, assisting in their digital transformations and translating their concepts into exceptional software products. Committed to nurturing enduring relationships, we prioritize safeguarding your privacy. This website serves as a marketing tool, and any personal data obtained through this website is solely intended for marketing purposes. This Policy outlines the options available to you concerning the use of, access to, and the process for updating and correcting your personal information. Our Privacy Policy constitutes part of the website’s Terms of Use. We regularly update our Policy, so please ensure to review it periodically. For any inquiries regarding this Policy, please contact us via email at [email protected].

• What does this Privacy Policy entail?
• What personal data do we collect?
• How do we utilize and share your personal information?
• How long do we retain your information?
• Do we utilize cookies?
• Where is your data processed?
• What are your rights?
• Do we engage in profiling?
• Is your data secured?
• Information security policy Legal Disclaimer Further Questions What personal data do we collect?

Information obtained from you:

When you reach out via the contact form or email, you provide us with your name, phone number, email address, company information, communication content, and associated data. For example, when applying for a vacancy, you share your name, email, contact number, location, and any other details from your CV. You may also choose to provide similar details about a person you wish to refer. Occasionally, TPLEX may receive information from third parties like LinkedIn, provided you have consented to them using and transmitting your information. We advise reviewing the privacy policies of such third-party websites before making your information public on their platform.

Information obtained from your website usage:

When you visit our website, the following information may be collected:

Details of your visits to and usage of the website, including your IP address, geographical location, browser type and version, referral source, page views, and website navigation paths. Information about your device(s), particularly hardware model and operating system version. Cookies: For details on the types of cookies and how to opt out, please continue reading. In essence, we may be interested in the following information:

• Full name
• Email address
• Phone number
• Geographical location
• Designation
• Company details
• Company location
• LinkedIn profile
• Your visit to our website
• Referring website
• Downloads of marketing materials from our website
• How do we utilize and share your personal information?

We process your information by obtaining, collecting, organizing, using, retrieving, consulting, aligning, or erasing. We may disclose your information to our subsidiaries or affiliates.

Additionally, we may share it with third-party service providers, vendors, and agents assisting us with website management, technical support, data analysis, and hosting. We ensure they adhere to data protection policies similar to ours.

We may also disclose your personal data:

As required by law or in connection with legal proceedings.

To establish, exercise, or defend our legal rights, including sharing information to prevent fraud and reduce credit risk.

How long do we retain your information?

We delete your personal data once we no longer have a need or legal basis to process it. This means

We will delete your data upon receiving a request from you. If we are still legally obliged to retain your data, we will inform you accordingly. We do not retain your data indefinitely.

If we rely on legitimate interest for processing, we keep your data as long as there’s a business relationship with you. Otherwise, we store your data for a limited time for analytics purposes, not exceeding one year.:

Do we use cookies?

When you visit our website, TPLEX may place cookies and similar analytical codes (“Cookies”) on your device, browser, or the viewed webpage to personalize your experience, understand usage patterns, and enhance website security. Cookies are small text pieces stored on your device during website visits. They typically do not contain personally identifying information, but personal data we hold may be linked to cookie information.

This is done for the following reasons:

Functional: Cookies are used to tailor your experience, ensuring proper website usage. For instance, they remember details provided in forms, allowing seamless form completion, and enable sharing website pages on social networks.

Performance: Cookies analyze website usage and monitor performance, helping identify and address issues promptly. For example, Google Analytics cookies track popular pages, collect anonymous visitor information, and remember user interactions across the website.

Advertising: Cookies target you with our advertising. While we do not allow third-party advertisements on our website, we advertise our offers and services elsewhere. Some sites we advertise on may use cookies to display relevant ads based on your interests.

How to reject and delete cookies?

You can adjust browser settings to delete or reject some or all of our cookies or those set by third parties. Most browsers automatically accept cookies, but you can reject or block them and delete stored cookies. Browser-specific guidance can be found by clicking “help” on your browser’s menu.

Where is your data processed?

Your data is processed in the US and may be transferred to the EU or PK, all entities complying with GDPR policies. Regardless of processing location, your data remains secure and under GDPR protection. Such transfer and processing occur only as reasonably necessary for purposes outlined in this Policy, within TPLEX’s legitimate interests and contractual clauses ensuring GDPR compliance.

What are your rights?

As a data subject, you have the right to:

• Request information on whether we hold personal information about you, and if so, what information and why we hold or use it.
• Request access to your personal information, enabling you to receive a copy and verify its lawful processing.
• Request correction of inaccurate or incomplete personal information we hold about you.
• Request erasure of your personal information where no valid reason exists for its continued processing.
• Object to processing of your personal information based on legitimate interests or for direct marketing.

Object to automated decision-making, including profiling, concerning your personal information.

Request restriction of processing of your personal information under certain circumstances.

Request transfer of your personal information in a structured, electronic format. Withdraw consent for specific purposes at any time, without affecting lawfulness of processing based on prior consent withdrawal.

To exercise these rights, contact us at [email protected]. Before processing your request, we may require specific information to confirm your identity and ensure your access rights. Abuse of rights may lead to liability.

Do we engage in profiling?

We only profile individuals who have consented to receive marketing materials from us, in line with this Policy.

Is your data secured?

Confidentiality agreements binding all employees, affiliates, and consultants, limiting data processing to specified purposes.

Compliance with the Information Security Policy, applicable to all stakeholders accessing information resources.

Regular review and approval of security practices and documents by executive management, with dissemination to all employees and consultants.

Mandatory privacy and security training for employees and consultants.

Periodic updates of servers, workstations, and internet gateway devices with the latest antivirus definitions and security measures.

Robust authentication and authorization controls implementation.

Continuous monitoring and analysis of threats, vulnerabilities, and security controls effectiveness.

Annual risk assessments to evaluate security posture.

Information Security Policy At TPLEX, we prioritize customer needs, aligning with our core values and industry best practices to ensure confidentiality